Introduction
Lexvora Consulting respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how Lexvora Consulting, referred to as “Lexvora,” “we,” “us,” or “our,” collects, uses, stores, discloses, transfers and protects personal data when you visit our website, communicate with us, request information, apply for employment, engage our professional services or otherwise interact with Lexvora.
We process personal data fairly, transparently and only for legitimate purposes. We seek to collect only the information reasonably necessary for those purposes.
Scope of This Policy
This Privacy Policy applies to www.lexvoraconsulting.com and any Lexvora webpage, contact form or digital service that expressly links to this Policy.
It also applies to personal data collected through business enquiries, consultation requests, professional engagements, recruitment activities, events, email communications and other interactions with Lexvora.
Certain Lexvora products or specialised services, including MyHealthHub-Space, may have additional privacy notices explaining how information is processed within those products. Where a product-specific privacy notice applies, that notice supplements this Policy and will control in relation to product-specific processing if there is any inconsistency.
This Policy does not govern third-party websites, platforms or services that Lexvora does not own or control.
Who Is Responsible for Your Personal Data
Lexvora Consulting is responsible for determining how and why personal data covered by this Policy is processed, except where we process information solely on behalf of a client under that client’s documented instructions.
Lexvora operates through the following offices:
India — Head Office272, Gali #7, Thapar Nagar
Meerut, Uttar Pradesh, India — 250001 Dubai — Regional Office
101, Al Khail Gate 2-1
Al Khail Road, near Business Bay
Dubai, United Arab Emirates
Privacy enquiries may be sent to info@lexvoraconsulting.com or made by telephone in India at (+91) 767 647 7775, followed by our UAE office at (+971) 52 709 2525. Please use the subject line “Privacy Request” when contacting us about personal data.
Meaning of Personal Data
“Personal data” means information relating to an identified or reasonably identifiable individual.
Depending on the circumstances, personal data may include a person’s name, contact information, identification details, professional information, online identifiers, device information, correspondence, service requirements, application materials or other information connected with that person.
Information that has been irreversibly anonymised so that an individual can no longer reasonably be identified is not treated as personal data under this Policy.
Personal Data We Collect
Information You Provide Directly
We may collect information you submit when you contact us, complete a form, request a consultation, subscribe to communications, submit a proposal, enter into a business relationship or communicate with Lexvora.
This may include your name, employer, job title, email address, telephone number, country, address, enquiry details, service interests, project requirements, correspondence and any documents you voluntarily provide.
Business and Client Information
When Lexvora provides professional services, we may collect business contact details, contractual information, authorised representative details, billing information, project records, meeting notes, communications and information necessary to perform the agreed services.
Information supplied by a corporate client must be provided lawfully and with appropriate authority.
Recruitment Information
If you apply for employment or another professional opportunity, we may collect your résumé, employment history, qualifications, professional memberships, references, portfolio, compensation expectations, work-authorisation information and other information relevant to assessing your application.
We may obtain professional information from recruiters, references and publicly available professional sources where permitted by law.
Technical and Website Information
When you access our website, we may automatically receive limited technical information such as your Internet Protocol address, browser type, device type, operating system, language, referring page, pages visited, approximate location derived from an IP address and the dates and times of website activity.
This information may be collected through server logs, cookies or similar technologies.
Service-Specific Information
Depending on the service requested, you may voluntarily provide additional information relevant to legal, health-care, astrology-science or other consulting services.
For astrology-related enquiries, this may include a date, time and place of birth. For health-related enquiries, information may include details concerning health-care requirements.
Lexvora will request and process sensitive information only when reasonably necessary, permitted by law and supported by an appropriate legal ground. Product platforms that process health or other specialised data may be governed by a separate, more detailed privacy notice.
Payment Information
If payment functionality is offered, payment-card or banking information may be processed by an authorised payment provider. Lexvora may receive limited transaction information, such as payment status, invoice details and transaction references, rather than complete payment credentials.
How We Use Personal Data
We may use personal data to respond to enquiries and provide requested information.
We may use it to evaluate service requirements, prepare proposals, establish client relationships, deliver professional services and administer contracts.
We may use it to manage projects, appointments, communications, invoices, payments and client support.
We may use it to operate, maintain, secure, troubleshoot and improve our website, systems, products and services.
We may use it to understand how visitors interact with our website and to measure the performance of website content.
We may use it to evaluate employment applications, communicate with candidates and manage recruitment.
We may use it to send service updates, professional insights, invitations or marketing communications where permitted by law.
We may use it to prevent fraud, misuse, security incidents and unlawful activity.
We may use it to establish, exercise or defend legal rights and to comply with legal, regulatory, professional, accounting and reporting obligations.
We will not use personal data for a materially incompatible purpose without providing appropriate notice and, where required, obtaining consent.
Grounds for Processing
Lexvora processes personal data only when it has an appropriate legal or permitted ground.
Depending on the jurisdiction and circumstances, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, protection of legitimate interests, establishment or defence of legal claims, protection of a person’s vital interests or another ground permitted by applicable law.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing lawfully performed before consent was withdrawn.
Where we rely on legitimate interests, we consider whether the processing is necessary and whether those interests are outweighed by the individual’s rights and reasonable expectations.
Sensitive Personal Data
Sensitive personal data may include health information, biometric information, financial information, religious or philosophical information, government identifiers and other categories receiving enhanced protection under applicable law.
Lexvora does not seek to collect sensitive personal data through its general website unless it is necessary for a requested service or required by law.
Please do not submit sensitive information through a general contact form unless Lexvora has specifically requested it and an appropriate secure method has been provided.
Where sensitive information is processed, Lexvora will apply enhanced access controls and other safeguards appropriate to the nature and risk of the information.
Marketing Communications
Lexvora may send professional updates, invitations, insights or information about relevant services where you have requested them or where otherwise permitted by law.
You may stop receiving marketing communications at any time by using an unsubscribe method included in the communication or by contacting info@lexvoraconsulting.com.
Opting out of marketing will not prevent Lexvora from sending necessary administrative, contractual, security or service-related communications.
Lexvora does not sell personal data or provide personal data to unrelated third parties in exchange for monetary consideration.
When We Disclose Personal Data
Lexvora may disclose personal data to employees, authorised consultants and contractors who require access for legitimate business purposes and are subject to appropriate confidentiality obligations.
We may disclose information to carefully selected service providers supporting website hosting, cloud storage, communications, cybersecurity, analytics, recruitment, payments, accounting, legal services or other business operations.
We may disclose information to affiliated Lexvora operations where necessary to respond to an enquiry, administer a relationship or deliver services across India and the United Arab Emirates.
We may disclose information to professional advisers, auditors, insurers, regulators, courts, law-enforcement bodies or public authorities where reasonably necessary or legally required.
We may disclose information in connection with a proposed or completed merger, restructuring, financing, acquisition, sale or transfer of all or part of Lexvora’s business, subject to appropriate confidentiality and privacy protections.
We require service providers to process personal data only for authorised purposes and to apply appropriate safeguards.
Client-Controlled Information
During certain professional engagements, Lexvora may process personal data on behalf of a client.
In those circumstances, the client may determine the purpose and means of processing, and Lexvora will process the information according to the client’s documented instructions, the applicable agreement and legal requirements.
Individuals seeking to exercise rights concerning client-controlled information may need to submit their request directly to the relevant client. Lexvora will reasonably assist its client in responding where required.
International Data Transfers
Because Lexvora operates in India and the United Arab Emirates and may use service providers in other jurisdictions, personal data may be transferred to or accessed from a country different from the country in which it was collected.
When undertaking an international transfer, Lexvora will apply measures required by applicable law. These may include transferring information to an approved jurisdiction, implementing contractual safeguards, assessing the recipient’s security practices, obtaining consent where legally required or relying on another permitted transfer mechanism.
We will take reasonable steps to ensure that transferred information remains protected consistently with this Policy.
Data Retention
Lexvora retains personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with legal and professional obligations, resolve disputes, maintain appropriate business records and establish or defend legal claims.
Retention periods depend on the nature of the information, the sensitivity of the information, the purpose of processing, contractual requirements, applicable limitation periods and legal or regulatory obligations.
Unsuccessful recruitment records will be retained only for a reasonable period unless the candidate consents to longer retention for future opportunities.
When personal data is no longer required, Lexvora will securely delete, anonymise or isolate it from further use, unless continued retention is required or permitted by law.
Information Security
Lexvora uses reasonable administrative, organisational, technical and physical measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, destruction or misuse.
These measures may include access controls, authentication, encryption where appropriate, secure configuration, confidentiality commitments, backups, monitoring, vendor assessment and incident-response procedures.
Access to personal data is restricted to people who require it for authorised purposes.
No website, transmission method or storage system can be guaranteed to be completely secure. Individuals should avoid sending confidential or sensitive information through unencrypted email or general website forms.
Personal-Data Incidents
Lexvora maintains procedures for assessing and responding to suspected personal-data incidents.
Where a breach creates a notification obligation, Lexvora will notify the appropriate authority and affected individuals in accordance with applicable legal requirements.
Notifications may describe the nature of the incident, the categories of information involved, potential consequences, measures taken and recommended protective steps.
Your Privacy Rights
Depending on your location and the applicable law, you may have the right to receive information about how your personal data is processed.
You may have the right to request access to personal data held about you and receive a copy in an appropriate form.
You may have the right to request correction or completion of inaccurate or incomplete information.
You may have the right to request deletion of personal data when it is no longer necessary, consent has been withdrawn or another legally recognised ground applies.
You may have the right to withdraw consent, restrict or stop certain processing, object to direct marketing or request transfer of information where applicable.
You may have the right to raise a grievance, nominate another individual to exercise rights in specified circumstances or complain to an applicable data-protection authority.
These rights may be subject to lawful exceptions, including obligations to retain records, protect the rights of others, preserve legal privilege or establish and defend legal claims.
Lexvora will not discriminate against an individual for making a legitimate privacy request.
Exercising Your Rights
To exercise a privacy right, contact info@lexvoraconsulting.com with the subject line “Privacy Request.”
Your request should explain the right you wish to exercise and provide sufficient information for Lexvora to identify the relevant records.
We may ask for reasonable information to verify your identity and authority before disclosing, correcting or deleting personal data. This helps prevent unauthorised access and fraudulent requests.
If a request is submitted by an authorised representative, we may require evidence of that authority and may verify the request directly with the individual concerned.
Lexvora will respond within the period required by applicable law. If additional time is permitted and reasonably necessary, we will explain the reason for the extension.
If we cannot fulfil all or part of a request, we will provide an explanation where required by law.
Privacy Complaints and Grievances
Questions, complaints and grievances should first be submitted to Lexvora using the contact information in this Policy.
We will acknowledge and investigate legitimate concerns and seek to provide an appropriate response within the period required by applicable law.
If you are dissatisfied with our response, you may have the right to complain to the competent privacy or data-protection authority in your jurisdiction, including the relevant UAE authority or the Data Protection Board of India where applicable.
Children’s Privacy
Lexvora’s general website and consulting services are not directed to children.
We do not knowingly collect personal data from a child through the general website without appropriate authorisation or another lawful basis.
If you believe a child has submitted personal data without appropriate authorisation, contact us promptly. We will investigate and take appropriate steps, including deletion where required.
A Lexvora product intended to involve children will provide a separate notice and appropriate consent or verification arrangements.
Automated Decision-Making
Lexvora does not ordinarily use information collected through its general website to make decisions based solely on automated processing that produce legal or similarly significant effects.
If Lexvora introduces such processing, affected individuals will receive appropriate information and safeguards as required by applicable law.
Third-Party Websites and Services
Our website may contain links to third-party websites, applications, social networks or payment services.
Lexvora is not responsible for the privacy, security or content practices of independent third parties. Visiting an external service is subject to that provider’s own terms and privacy notice.
A link from the Lexvora website does not, by itself, mean that Lexvora controls or endorses the third party’s privacy practices.
Changes to This Privacy Policy
Lexvora may update this Privacy Policy to reflect changes in law, technology, business operations, services or privacy practices.
The updated version will be published with a revised “Last Updated” date. If a change materially affects how personal data is processed, Lexvora will provide additional notice or obtain consent where required.
Previous processing will remain governed by the Policy and legal requirements applicable at the relevant time.
Applicable Privacy Framework
This Policy is intended to support Lexvora’s compliance with applicable privacy requirements, including the UAE Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data and India’s Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025, in each case where and when applicable.
Additional sector-specific, free-zone, health-data, employment, consumer-protection or professional rules may apply to particular Lexvora activities.
If this Policy provides a protection greater than the minimum required by applicable law, Lexvora may apply the higher standard unless doing so would conflict with a legal obligation.
Contact Us
Questions about this Privacy Policy or Lexvora’s handling of personal data may be directed to:
Lexvora Consulting
Attention: Privacy and Grievance Contact
Email: info@lexvoraconsulting.com
India: (+91) 767 647 7775
UAE: (+971) 52 709 2525
272, Gali #7, Thapar Nagar
Meerut, Uttar Pradesh, India — 250001 Dubai — Regional Office
101, Al Khail Gate 2-1
Al Khail Road, near Business Bay
Dubai, United Arab Emirates